Shipping & Delivery Policy for Samyotech

At Samyotech, we are committed to ensuring timely and secure delivery of our digital products and services to clients worldwide. This Shipping & Delivery Policy outlines the terms and conditions governing the delivery of software solutions, digital products, and related services.

Introduction

This policy applies to all deliveries made by Samyotech, including:

• Digital products (e.g., software licenses, mobile apps, web applications)
• Custom software solutions
• Maintenance and subscription services
• Updates and upgrades to existing products

Our goal is to provide clients with a seamless delivery experience, ensuring that they receive their products and services on time and in the agreed-upon format.

 Delivery Methods

Samyotech uses secure digital channels to deliver products and services to clients. The primary methods include:

• Email Delivery: Digital products such as licenses, activation codes, and documents are sent directly to the client’s registered email address.
• Cloud-Based Access: Clients may receive access to their products through a secure cloud-based platform, allowing them to download and manage their digital assets.
• Direct Deployment: For custom software solutions, our team may deploy the product directly to the client’s server or hosting environment.

Delivery Timelines

We strive to deliver all products and services within the agreed-upon timeframe. Delivery timelines may vary based on the nature of the product or service:

• Digital Products: Typically delivered within 24-48 hours of purchase.
• Custom Software Solutions: Delivery timelines will be specified in the project agreement. Timelines may vary based on the complexity of the project.
• Maintenance and Updates: Regular updates and maintenance services will be scheduled in advance with the client.

Clients will receive a confirmation email once their product or service has been delivered.

Delivery Confirmation

Upon delivery, clients will receive a confirmation email detailing:

• The product or service delivered
• Instructions for accessing or using the product
• Any relevant activation or license codes

Clients are advised to check their spam or junk folders if they do not receive the confirmation email within the expected timeframe.

Failed Deliveries

In the event of a failed delivery due to incorrect information provided by the client, Samyotech will make reasonable efforts to contact the client and rectify the issue. However, it is the client’s responsibility to ensure that accurate contact details are provided.

If the product or service cannot be delivered due to client-side issues, Samyotech reserves the right to charge additional fees for re-delivery.

International Delivery

Samyotech provides digital products and services to clients across the globe. Our delivery methods ensure that clients receive their products securely, regardless of their location. However, clients must ensure that they comply with any local laws or regulations applicable to the receipt of digital products.

Support and Assistance

For any issues related to the delivery of products or services, clients can contact our support team for assistance. Our team is available to provide guidance on accessing and using the delivered products.