What will your role look like

• Work alongside with technical teams to maintain methods, tools and standards to maintain and
• Monitor operational availability and performance.
• Support new solutions for maintaining and monitoring operations according to the existing guidelines and policies.
• Ensures change management processes are followed as defined in the global process.
• Define processes for local operational responsibility.
• Identify service improvement opportunities and gain buy-in for implementation.
• Oversee monitoring and systems management processes in their own area of responsibility.
• Liaise with the local/regional/global practices as appropriate on behalf of the respective customer.
• Support completeness, adequacy, viability and cost-effectiveness of business continuity and disaster
• Recovery and ensures backup for the response team following the ITSCM guidelines.
• Deputize for respective manager when required

Why you will love this role

• Besides a competitive package, an open workspace full of smart and pragmatic team members, with ever-growing opportunities for professional and personal growth
• Be a part of a learning culture where teamwork and collaboration are encouraged, diversity is valued and excellence, compassion, openness and ownership is rewarded

We would like you to bring along

• Efficient problem management.
• Implement new technologies according to guidelines, IT landscape and strategy as well as business needs.